akk99 Privacy Policy

Q: Can I request that my data be deleted?

Yes, you can. Contact us at support@akk99.one or through Live Chat to request data deletion. We will act promptly, except where data must be retained due to legal requirements such as financial records.

This page clearly explains how akk99 collects, uses and protects the personal data you provide.

Last updated: 29 October 2026

Table of Contents

Introduction and Purpose
Data We Collect
Purposes of Use
Legal Basis for Processing Data
Sharing with Third Parties
Data Retention Period
Security Measures
Cookies and Tracking Tools
Your Rights
Minors
Policy Changes
Contact Us
FAQ

Introduction and Purpose

akk99 is a digital entertainment gaming platform for players in Myanmar. We take the security and protection of your personal data very seriously. This Privacy Policy ("Policy") is a document that explains what data we collect when you use the akk99.one website, for what purposes, and how we handle it.

By accessing the akk99 website, opening an account, or playing — in other words, by using the platform in any way — you are considered to have accepted the terms and conditions of this policy. If you do not agree, please stop using the website.

We may update this policy from time to time. Any change will be posted on this page immediately, and the "Last Updated" date will be revised accordingly.

Information We Collect

akk99 collects the following types of information from players—

2.1 Information You Provide Directly

Name, email address, phone number, and date of birth
Login credentials provided when opening an account (username and password)
Payment information provided when making deposits or withdrawals (KBZPay number, Wave Money number, etc.)
Messages or proof of ownership provided when contacting customer support

2.2 Data Collected Automatically

IP address, browser type, and device OS information
Website pages visited, links clicked, and time spent
Session ID and account login timestamp records
Gaming preferences collected via cookies

2.3 Data Received from Third Parties

Verification from payment fraud detection services
KYC (Know Your Customer) services carried out in accordance with applicable law

How We Use Your Information

Collected data is used only for the following purposes—

To create and manage accounts
To confirm and verify deposits and withdrawals
To make improvements that keep the platform running smoothly for players
To deliver applicable promotions and bonuses, and to support a good player experience
To handle fraud prevention, anti-money laundering (AML) checks, and player verification
To meet legal and regulatory obligations
To provide customer support (24/7 Live Chat and email)
To maintain platform security and resolve technical issues

We will never use the data you provide for purposes not described in this policy.

Legal Basis for Data Processing

akk99 processes players' personal data on the following legal bases—

Contractual obligation — Data that is necessary to process payments and manage accounts in connection with account registration and use of the service
Legal obligation — To carry out financial checks, KYC, and fraud prevention
Legitimate interests — To maintain platform security and improve player services
Consent — To send promotions or updates tailored to your individual preferences

Data Retention Period

We retain your personal data for as long as the service is active and for as long as necessary to meet legal obligations—

Data is kept for the entire period your account remains open
After the account closure date, data is deleted or anonymised once the legally required period (typically for financial records) has been fulfilled
Cookie data is deleted in line with each cookie's set expiry period

Requests to delete data before the retention period ends will be reviewed, and we will act on them if there are no legal restrictions preventing us from doing so.

Security Measures

akk99 applies industry-standard technical security measures to protect your data—

SSL/TLS Encryption — All data transmitted between the website and our servers is encrypted with SSL
Firewall and Protection Systems — Firewalls and intrusion detection systems are in place to block unauthorized access
Data Access Restrictions — Your data can only be accessed by staff who strictly need it
Regular Security Audits — The security of our service systems is checked on a regular basis
Password Encryption — Account passwords are never stored in plain text on our servers

We must be honest that no data transmission over the internet can be guaranteed 100% secure. We will do our best to protect your data, and if any data breach occurs, we will notify you promptly.

Cookies and Tracking Tools

The akk99.one website uses the following types of cookies to keep your browsing smooth and to improve our services—

Essential Cookies

These are session cookies that are strictly necessary for the website to function correctly. Blocking them will prevent services from working.

Functional Cookies

These remember your personal preferences, such as your language setting and access preferences.

Analytics Cookies

These collect data to help us understand how the website is used and to improve our services. You can block these cookies in your browser settings.

You can control and delete cookies through your browser settings. Please note that blocking certain cookies may limit some features of the website and prevent them from working correctly.

Your Rights

As an akk99 player, you have the following rights regarding your personal data—

Right to Access — You can ask what data we hold about you
Right to Rectification — You can request that incorrect or incomplete data be corrected
Right to Erasure — You can request that your data be deleted, unless there are legal restrictions preventing this
Right to Restriction — You can request that processing of your data be temporarily restricted for a period of time
Right to Object — You can object to data processing that is based on our legitimate interests
Right to Withdraw Consent — For data processing based on consent, you can withdraw that consent at any time
Right to Data Portability — You can receive the data you have provided in a readable format

To exercise any of these rights, please contact us at [email protected]. We will act on your request promptly from the date it is received.

Minors

akk99 services are for players aged 21 and above only. We do not intentionally collect personal data from anyone under 21.

If we find that data from a person under 21 has reached us, we will promptly delete that data and close the account. No bonuses or winnings will be shared.

If you believe a family member under 21 has accessed akk99 inappropriately, please notify us immediately at [email protected].

Policy Changes

We reserve the right to update this Privacy Policy in line with changes to our services, legal requirements, or technical developments.

Whenever the policy is updated, the "Last Updated" date at the top of this page will be revised. Continued use of the service after any changes means you accept the updated policy.

For significant changes, we will try to notify customers in advance. Continuing to use the service after receiving such a notice means you accept the changes.

Contact Us

For any questions about this Privacy Policy, data rights requests, or any personal data matter, you can contact the akk99 support team —

24/7 Live Chat — Use the Live Chat on the website to get in touch directly in Burmese
Email — [email protected]

Our support team is available 24/7 in Burmese and will carefully respond to all your personal data enquiries.

Privacy Protection FAQs at akk99

Common questions and answers about personal data from our players

No. akk99 does not sell your personal data to any third party. We share it only when strictly necessary to process payments (KBZPay, Wave Money, AYA Pay, etc.) or to meet legal obligations, and only with partners who are bound by data protection agreements.

Yes, you can. Contact us at [email protected] or through Live Chat to request data deletion. We will act promptly, except where data must be retained due to legal requirements such as financial records.

To register you need to provide your name, email address, phone number and date of birth (to confirm you are 21+). For deposits and withdrawals you will also need to provide payment details for services such as KBZPay, Wave Money, AYA Pay and CB Pay.

Data is kept for as long as your account is active. After your account is closed, data that is subject to legal retention requirements — such as financial records — is deleted or anonymised once those requirements have been met.

Yes. All data transmitted between the website and our servers is protected with SSL/TLS encryption. Payment information is shared only with authorised payment services such as KBZPay and Wave Money, which apply their own security measures.

If you block essential cookies such as session cookies, core features like login and deposits/withdrawals may not work correctly. You can block preference cookies — such as those that save your language settings — but some website functions will be limited.

If a data breach or any personal data incident is detected, we will investigate promptly and notify affected players immediately. You can reach us at any time via Live Chat (24/7) or at [email protected].